The Five People You Meet in Heaven coursework evaluation sample Essay Example for Free

The Five People You Meet in Heaven coursework evaluation sample Essay 1. Person 1 The Blue Man Evaluate your drama showing the connection between the Blue Man and Eddie. Our drama worked well because our group had the advantage of having three people in the group, which meant we could create a drama different from anybody elses and develop the side range of idea we all had. However, working within a group of three when only two characters were needed, also meant it was harder to convey the emotion between The Blue Man and Eddie. The acting was good but we could have improved as some members of the group were not as focused as others. This could have been because we had to work hard to change and re-evaluate the main ideas of the drama as we had to work effectively in a trio. Next time, we should stay in role and motivate each other better. 2. Person 2 The Captain Evaluate the Forum theatre showing Eddies forgiveness as he understands why the Captain shot him in the leg. We used forum theatre to portray thus. It worked because the actors who volunteered were very enthusiastic and that flowed through into their acting. The audience contributed by giving advice to the actors, this was effective because we ended up with a different range of idea that contrasted well with each other. The moment was a bit disorganised, because we were improvising and some actors slipped out of role whilst in the spotlight. The acting was touch and go; strong when the ideas were flowing but weak when the ideas were running out of steam. To improve this next time we could pre plan where we want to go with the ideas. However, do it lightly as we would want the forum theatre acting to still possesses spontaneity. 3. Person 3 Ruby (and Eddies Father) Evaluate how you communicated one of the below. The damage of neglect / The damage of violence / The damage of silence What techniques did you use? We used two tableauxs Explain one key moment: As tableaux one was a light hearted and joyful picture of father and son, whilst tableaux two was a picture showing the strained relationship between the two; the transition between the two still images was very important. How effective was the piece and why? The piece was effective because the juxtaposition between the two tableaux was evident. What would you do differently in an ideal world? In an ideal world, I would have a background of a sunny walking trail (as this is suitable to the scene in which we set out still image), then in tableaux two the background would turn into a stormy grey. Also, the costume would be matching at first and very proper but in the second still image, we could consider having the son dressed in a more sloppy style that hints his rebellion towards his father. 4. Person 4 Marguerite explain how you chose to portray the concept of Love. What techniques did you use? A prominent technique used in our drama was mime; we developed the idea of using mime so the two people in love mined the words whilst the outsider of the group spoke out aloud. We also used projection to project an image of clouds onto the wall behind us, we wanted to create a clam effect at the beginning of the piece. Explain one key moment: A key moment was when person 1 and person 2 (the two in love) kissed; this showed the progression of their relationship. However person 3 is continually being ignored and can only watch whilst person 1 and person 2 fall in love. How effective was the piece and why? It was effective, because even though there was limited speech we conveyed the different emotions between the friends effectively. What would you do differently in an ideal world? In an ideal world, I would have more actors performing in the last scene as extras. When the friends finally meet after years of growing apart, it would look good if we had a crowd of bustling people that the main trio had to push past in order to escape an awkward meeting. However, we would need to think of ideas of how we could set apart the friends from the extras; we could consider using different clothing, spotlights or something else. Also, I would have the projection of the cloud turn into a completely different image at each stage of the friends life. For example; when they are children-clouds hovering above an open field, when they are teenagers-a graffiti brick wall, when they are young adults-a university campus, and when they are adults-an upmarket cafe or restaurant of some sort. 5. Person 5 Tala Evaluate the most moving part of Talas story for you explain WHY it was effective and How.

SAT Testing Essay Example for Free

SAT Testing Essay SAT, as a basis for college admission, is still relevant. However, the value of SAT should be limited in its use in evaluating students who took the test individually. Ranking based on SAT results are not a reliable measure of the quality of schools. They only determine the quality of the students who took the test. (â€Å"Are SAT Scores†) The results may be swayed by controlling the number of students allowed to take the test and ensuring that these students have good academic standing. In fact, research shows that most of the schools in the top ten send very few students mostly coming from the top 10% of their class, while schools ranking at the bottom 10 send more than half of their students with diverse academic standing. Moreover, most of the students in top ten schools come from more economically well-to-do families than those from the bottom 10 schools. (See â€Å"Are SAT Scores†) Moreover, this policy of ranking schools may be oppressive to students from lower economic brackets. Most students who are bright and talented, but came from poorer families will not afford to go to schools that normally rank high in SAT’s. Giving school ranking very high regard will put these people in a more disadvantage position with respect to their opportunity to get good quality college education. Even if it be assumed that SAT results are reliable, there will be several students from those schools that deserve to have college education, but will negatively affected by the SAT ranking of his or her school. School admission should be based on individual student merit, not on the reputation of the school from which the students attended. Examination results to the individuals who took them. Examination should be given only to those who are interested in pursuing college education. While ranking may still be made, a high rank will give a school nothing more than bragging rights. It should not be conclusive as regards the admission of students. It is the students that will be admitted to college, not the schools from where they get their high school diploma. Therefore, it is the students’ individual performances that should be given more importance and not the reputation and ranking of their high schools. Reference Are SAT scores worse than meaningless? Testing state ranking Brief Article Statistical Data Included. USA Today (Society for the Advancement of Education). Dec 2001. FindArticles.com. Retrieved July 19, 2007, from http://findarticles.com/p/articles/mi_m1272/is_2679_130/ai_81110769

Public Health Challenges Achievements

Public Health Challenges Achievements This study is intended to initiate the field of public health all the way through accounts of how publichealth, exercisee has evolved authority through opposite historic challenges to the healthiness of human populations. It will also provide a view of the existing problems for which the discipline is in the procedure of discovering solutions. Contents (Jump to) Introduction to Public Health: Disease Management: Emerging Reemerging Infectious Diseases: Challenges to the Public Health Management: The framework established to approach prevention: Conclusion- A way forward: Solutions- some light in the darkness: References: Prevention of Emerging or re-emerging Infectious Diseases Introduction to Public Health: The most important function of public health associations is encouraged to improve, guard and encourage the health of all individuals, regardless of their life conditions. This study will contribute to information about the position of national public health relations in policy encouragement/influence, illustrating on their support activities and achievements, the challenges countenanced and the lessons learned. Disease Management: Under disease management, we discuss the present, emerging and potential risks and challenges recounting to the communicable and non-communicable health problems, epidemiology and health endorsement. Right now, the World is confronting a twofold load of both transmittable and non-transferable diseases as in while commonness of transferable ailments is still high i.e. malaria related fever at 33% and diarrhea at 18.5% in the under-five-children and 11.6% predominance of HIV around those matured 16 to 50 years, the dangers identifying with non-transferable diseases are additionally high. A later study demonstrated that no less than one in four men smoke tobacco, one in five individuals drink liquor exorbitantly and no less than one in four ladies is overweight. It likewise demonstrated that a third (33.9%) of the grown-up populace matured 24–65 years had raised circulating strain or were on anti-hypertensive solution, 5.6% had raised fasting blood glucose or were on pharmaceuticals and 7.8% had raised cholesterol. The pervasiveness of diabetes was assessed at 5.6%, while wounds, other than street movement collisions, were at 8.9%. The predominance of cardiovascular diseases was 8.9% and that of asthma was 5.3%. The pervasiveness of street movement collisions was assessed at 3.7%. In the struggle in opposition to HIV, stigma and self-satisfaction are amongst the most insidious opponents. To struggle 2 main obstructions to HIV preclusion—stigma linked with the infection and self-satisfaction about the outbreak. Added than 1 million Americans obtain an infection associated with health care during the itinerary of their therapeutic care, which report for millions of dollars in surplus health care costs. One billion individuals are disabled, disfigured or killed by parasitic diseases globally and hundreds in the United States are contaminated. (Kumwenda, n.d) Emerging Reemerging Infectious Diseases: Infectious agents that have been known for quite a while, had tumbled to such low levels that they were no more recognized open wellbeing issues are currently indicating upward patterns in the rate or commonness around the world. Emerging infectious diseases: Recently recognized awhile ago obscure infectious agents that cause open wellbeing issues either by regional standards or global. Reemerging infectious diseases: Irresistible executors that have been known for quite a while, had tumbled to such low levels that they were no more recognized open well-being issues are currently demonstrating upward patterns in occurrence or predominance around the world. Regardless of, or conceivably in view of, the latest advancement towards better worldwide well-being, disease and its bunch indications keeps on plaguing mankind. The two issues in central here are the quickening rise of new irresistible diseases, coupled with the (accompanying) ascent of antimicrobial safety. The last region of centre in this paper, specifically, the ascent of antimicrobial safety, strengthens these inconveniences, as regularly strong strains of about destroyed diseases, particularly tuberculosis, enter flow, and anti-toxin safe contaminations undermine the tremendous strides made against all way of bacterial diseases as a consequence of anti-microbial medications created and generally utilized over the previous century. This pressure asks the inquiries: What are the most critical dangers developing against human well-being? Who is answerable for distinguishing disease (dangers)? Who is the subject, capable and a real responder to annihilate, or in any event control, the crucial reaction? (Ã…  ehoviĆ¡, 2013) Challenges to the Public Health Management: The challenges are threefold: Initially, to distinguish the emergency. Second, to spot purposes of conceivable reaction. Third, to send a reaction that is adequate generally (broadly) and pertinent universally. Concerning rising diseases, the best test is the root both of their development and of their finding. For instance, consistently another flu develops. Yearly, geneticists reap the first strains and attempt to fabricate a suitable preventive or ameliorative immunization. This profits the individuals who are uttermost far from the introductory episode, and can get to the ensuing prescription. Nonetheless, as well being profits keep on being broadened, individuals around the globe progressively know their rights and interest equivalent access to the regale of logical immunization improvement. This time-discharge model is demonstrating progressively unconscionable: to such an extent that after the 2005 flare-up of flu H5n1, In 2006, the state, referring to the aforementioned viral power, declined to impart examples of the infection, unless it was ensured access to any inferred counteract or immunization. Indonesias activities set a point of reference determined from the climb of the inte rest for the human right to wellbeing; decoupled, nonetheless, from commonplace worldwide administration drill. (Dash, 2013) Comparative in its spread and uncertain issues of obligation, is the emergency of anti-infection safety. A different reason for this specific scourge have been as far back as anyone can remember distinguished. They incorporate over- and wrong use, in both people and creatures. The real adequacy of this is continuously tested; a bit late. The abuse of anti-microbials in individuals and creatures, frequently for conditions for which the medications are incapable or not required, is seen as a main thrust in the advancement of safe microbes. As these living beings have advanced and created safety, the advancement of new medications has not kept pace. This improvement is likewise attributable to the disappointment of frameworks to advertise and produce more current areas of anti-toxins to keep pace with the development of safe organisms. This circumstance may end up being an extraordinary worldwide leveler, as not the created or the creating scene has admitted to these vital, yet non-existent, drugs. (Shrivastava, 2013) The framework established to approach prevention: There must be an elective. Foreswearing, as seen most fantastically in the climbing tide of HIV/AIDS, additionally by methods for intercessions pointed at fundamentally decreasing the rate of maternal and youth sick wellbeing under the Mdgs, is not successful or essential. With specific respect to the rise of new irresistible diseases, various frameworks are constantly placed set up, under the World Health Organization (WHO), to track disease episodes and direction national, global and worldwide reactions. Considered under the WHOs International Health Regulations (IHR) 2005, these incorporate the formation of National Focal Points (NFP) that are in operation 24 hours a day in all part nations, and also the Holy See, which joined voluntarily. These Nfps works in conjunction with the Events Information Site (EIS) of the WHO, the Alert and Response Operations (ARO) and the Global Outbreak and Alert Network (GOARN), to check the data and direction reactions to any Public Health Emergency of International Concern (PHEIC). As internationalization progressively shows national and worldwide crossing points, the dangers postured by developing diseases and microbial safety, as issues of worldwide concern, are commensurate to open well-being concerns. Nobody nation can react to either of the (set of) well-being dangers alone. A few intends to alter freedom for better universal open well-being administration. As stated by the Trade-Related Aspects of Intellectual Property Rights (TRIPS) regulations, such a gift of open trusts might empower the (US) government to get to any ensuing item, and consequently patent and produce it in people in general space, for worldwide utilization. A few enormous makers, including Glaxosmithkline and Astrazeneca, as of late got to be a piece of a joint government and industry activity to create an anti-microbial that murder safe strains of microbes. As a component of the undertaking, organizations are pooling their assets and examination information. Moreover, the US Congress p assed enactments in 2012 to empower the FDA to audit and, if esteemed safe, support new anti-microbial more rapidly than at one time: a measure with possibly tremendous impact on the WHOs regard process. The last, thus, has repercussions for speeding up worldwide access to basic prescription. (School of Public Health, n.d) Conclusion- A way forward: The tests for rising irresistible diseases and microbial safety are ever-display and digging in for the long haul. In that capacity, living with their world and producing a united, worldwide reaction, keeping in mind the end goal to annihilate and control their episode and the destruction that they wreak, ought to be worldwide necessities. Generally speaking, there ought to be expanded training, and mindfulness about antimicrobial safety around the general population, and social insurance experts, to advertise antimicrobial stewardship, which, in the same way as a helpful rendering of viral sway, could push national and worldwide obligation concerning the examination on and the advancement of both pathogens and the intends to forestall and battle their spread. This ought to be coupled with expanded reconnaissance of rising diseases and antimicrobial safety; case in point, in the natural pecking order, ebb and flow frameworks and those that are continuously developed are a positive ba rgain. Basic will be the teeth with which reporting and reacting are ensured. At last, rising disease dangers and the risk of microbial safety represent a test to the world wide well-being group; however, given the sending of engineering and the setting out to chip in against the peril of neglecting to do in this way, the test is surmountable. (CDC, 1998) Solutions- some light in the darkness: Geographic Imaging Systems, Monitor environmental changes that influence disease emergence transmission. Improved diagnostic techniques new vaccines. Internet-based information technologies, Improve disease reporting, Facilitate emergency communications Dissemination of information. Microbial genetics, Methods for disease detection, control prevention. Human Genome Project, Role of human genetics in disease susceptibility, progression host response. (CHATURVEDI, n.d) References: CDC. (1998, September 11). Retrieved April 22, 2014, from http://www.cdc.gov/mmwr/preview/mmwrhtml/00054779.htm CHATURVEDI, D. K. (n.d). Emerging reemerging infectious diseases. Retrieved April 22, 2014 Dash, A. (2013, June). Article. Retrieved April 22, 2014, from http://www.searo.who.int/entity/world_health_day/2014/Arboviral_Infns.pdf Kumwenda, S. (n.d). Emerging Environmental Health Risks. Retrieved April 22, 2014, from http://www.ifeh.org/wehd/2013/Article_WEHD_Malawi.pdf School of Public Health. (n.d). Retrieved April 22, 2014, from http://sph.washington.edu/strategicplan/challenges.asp Ã…  ehoviĆ¡, A. B. (2013, September 16). CAI. Retrieved April 22, 2014, from http://www.consultancyafrica.com/index.php?option=com_contentview=articleid=1346:emerging-challenges-in-global-health-infectious-diseases-and-antimicrobial-resistancecatid=61:hiv-aids-discussion-papersItemid=268 Shrivastava, S. R. (2013, June). PMC. Retrieved April 22, 2014, from http://www.ncbi.nlm.nih.gov/pmc/articles/PMC3733046/

Internet Predators Essay -- Internet Predation

Internet Predators In recent years, the Internet has become the number one choice for doing research. A person can find information on just about anything. There are websites devoted to cooking recipes, musicians, schools, and pornography. Many schools will even allow students to apply for admission over the Internet. Schools such as California State University, Northridge give students an option to register for classes through the school website, making it quick and easy to get classes. The Internet is truly the "information superhighway." Not everyone who accesses the Internet uses it for research. Many people, especially young people use the Internet for e-mail and chatting. Chat rooms and instant messengers are becoming more prevalent on the Internet. Internet service providers such as America Online (AOL) have chat rooms where people from all over the world can chat about almost anything. AOL has chat rooms for teens, singles, religious groups, sports, and many other topics. If a person in a chat room likes what someone else in the chat room is saying, he or she can send a private message. If the two people get along, they can add each other to their buddy list so they can always talk when both are online. However, a problem may arise if a person does not use this way of chatting responsibly. After all, does anyone really know whom they are talking to unless they know the person personally? Common sense must be used at all times. The Internet can be very deceptive. A person needs to use extreme caution when giving out personal information to a person they are chatting to. Many people forget about the dangers of Internet chat. People can be too trusting. The people who use chat rooms and instant messengers sometimes... ...rsonal Interview. Pennsylvania. 26 April 2002. Dean, Katie. "The Epidemic of Cyberstalking." Wired News. May 1, 2000. http://www.wired.com/news/politics/0,1283,35728,00.html (April 24, 2002). Hartman, Rachel R. "Cyberstalking and Internet Safety FAQ." http://www.wired.com/news/politics/0,1283,35728,00.htm (April 24, 2002). Magid, Lawrence J. "Teen Safety on the Information Highway." Safeteens.com. http://www.safekids.com/safeteens/safeteens.htm (April 24, 2002). Talton, Trista. "Internet Predators Subject of Meeting." Wilmington Star. August 23, 2001. http://www.wilmingtonstar.com/news/stories/3084newsstorypage.html (April 24, 2002). Tarbox, Katie. Oprah. Television Program. ABC, Chicago. 17 April 2002. Turkle, Sherry. "Who Am We?" Presence of Others. Ed. Andrea A. Lunsford and John J. Rusziewicz. Boston: Bedford/St. Martin's, 2000. 442-458.

Russia :: essays research papers

RUSSIA(RUH-shuh) Russia’s official name is Russian Federation and it’s capital is Moscow with a population of 8.3 million. It was declared an independent country in August 24 of the year 1991. Russia’s population is 143,782, 338 (July 2004 est.) It’s size is 6.5 million sq. mi. or 17 million sq. Km. Russians practice th following religions: Russian Orthodox, Islamic, Jewish, Roman Catholic, Protestant, Buddhist and other. Their mane language is Russian. LOCATION Russia is in Eurasia and it is neighbor of 13 countries: Finland, Norway, Estonia, Latvia, Belarus, Ukraine, Georgia, Azerbaijan, Kazaksta, China, Mongolia, South Korea and Lithuania. GEPGRAPHY There are broad plains, low hills, vast coniferous forest, uplands and mountains in Russia. There is tundra in Siberia and a northern continental climate that is between subarctic to subtropical. ECONOMY Economy grows 7.3% a year. Russia’s natural resources are petroleum, natural gas, timber and furs. Agriculture products are grain, sugar beets, sunflower seeds, meat and dairy products. This country exports petroleum and petroleum products, natural gas, woods and wood products, metals, chemicals and military manufacturs. GOVERNMENT Russia’s president is Vladimir Putin and it’s prime minister is Mikhail Fradkov. In the Constitution, declared on December 12, 1993, says that the president can pass decrees without consent from the Duma and may disband the Duma, that he’s the head of the armed forces and the security council. FOOD Russians eat a lot of hearty food because cold climates call for them. One example is kasha, a boiled grain, often cooked with onions and mushrooms. Thick vegetables and fish soups served with lots of fillling bread are also eaten in the country. Sweet black tea is a favorite hot drink.

Figuring Out My World: Alison May Essay -- Disease/Disorders

Figuring Out My World: Alison May Alison’s story is the perfect example of what many families must go through when faced with the possibility of having a child diagnosed with a learning disability. Alison was not diagnosed with visual and auditory dyslexia until the summer before entering college. However, while still a toddler, her symptoms had been brought to her mother’s attention by her sister’s teacher. Alison’s mother then noticed her habits in repeating words incorrectly and how Alison would need tactile clues to follow directions. At the recommendation of her kindergarten teacher, Alison was tested for learning disabilities and the results from the school psychologists were that she was acting stubborn or disobedient. Her family did not stop with the school’s diagnosis. They had private testing completed that confirmed Alison did not have a specific learning disability. The final word came from a relative that happened to be a psychologist. He insisted Alison would grow out of her difficulties. So Alison continued on with her entire elementary, middle and high school journey as a student and daughter with an undiagnosed learning disability. Alison spent 12 years of her life learning how to learn. She was comfortable with conversation, but could not understand directions. This caused her a lot of self-esteem issues as a young child trying to fit in with all the other kids. She felt an enormous amount of pressure at both school and home. At age seven, she finally came to the realization that she just did not understand. That is when she began to develop coping mechanisms like asking others to repeat and clarify directions, spoken or written. She used the cues of those around her, and observed her classmates and reactions... ...yslexia http://www.tsrhc.org/dyslexia-take-flight.htm †¢ Intel Reader from Intel-GE Care Innovation http://www.careinnovations.com/assistive-reading-technology Agencies for Dyslexia †¢ Catapult Learning http://www.catapultlearning.com/ †¢ Children’s Dyslexia Centers of New Jersey http://www.mlcnj.org/ †¢ Dyslexia My Life http://dyslexiamylife.org/resour3.html †¢ Bridges4Kids http://www.bridges4kids.org/states/nj.htm †¢ National Disability Rights Network http://www.ndrn.org/ Organizations for Dyslexia †¢ Dyslexia International http://www.dyslexia-international.org/index.html †¢ The International Dyslexia Association http://www.interdys.org/ †¢ American Dyslexia Association http://www.american-dyslexia-association.com/ †¢ Davis Dyslexia Association International http://www.dyslexia.com/ †¢ National Center for Learning Disabilities http://www.ncld.org/

Enterprise Resource Planning and Software Systems Essay

Hershey Food Corporation, the biggest manufacturer of candy products in the United States, decided to implement a new Enterprise Resource Planning system titled Enterprise 21 starting in 1996. The ERP system consisted of many different software systems. These systems included SAP AG, Manugistics, and Siebel systems. With the implementation of these software systems, Hershey believed its mass market candy business strategy would be emphasized. Hershey’s Expected Benefits of Enterprise 21 Hershey had many goals for Enterprise 21. In general, Hershey had a goal of upgrading and standardizing the hardware and software systems. In attempt to upgrade the hardware, Hershey moved from a mainframe-based network to a client-server network. This upgrade would allow for Hershey to use and share its information with people inside the company as well as distributors outside the company, a critical aspect of establishing good customer relationships. The upgrade and standardization of the software system was a much larger goal. The SAP system, which allows for communication within company functions, was to be installed with other software systems. Manugistics software system would be used to forecast production and scheduling. Manugistics would also be useful as a transportation management system. The benefit of this system would greatly lower inventory holding costs and transportation costs, the two largest expenses in logistics management. Hershey also decided to implement Siebel systems, which is designed to aid in establishing and maintaining customer relationships, as well as a measuring device of the effectiveness of marketing strategies. Hershey’s Implementation Approach The first part of Hershey’s implementation process started with the installation of a bar-coding system. A bar-coding system is necessary to improve logistic management by tracking inbound and outbound materials and products. Due to a modification of the SAP system, Hershey decided to move the target date of the installation of the system to April of 1999. This new date meant the company had only thirty nine months to complete the implementation instead of the forty eight months originally forecasted. Due to the delay of the implementation of the full SAP system, the Siebel and Manugistics systems were also delayed. Because of the delays, the implementation of the new ERP system immediately caused problems because by mid July, when Halloween orders were arriving, the system had just been installed. Due to Halloween orders already arriving, Hershey’s information technology personnel decided to implement the ERP system using the cutover strategy, a very risky approach where all systems go into affect all at once. This approach failed, causing shortages with distributors of Hershey products. These shortages lead to bad customer relationships with distributors which further lead to bad relationships with their customers. Hershey could have used a much better implementation approach by slowly implementing their new system. The cutover strategy caused great confusion for employees who both entered orders and communicated those orders to production facilities and to employees who filled orders in warehouses. Causes of the Problems and Who is Responsible There are many different theories on the causes of the implementation failures of Hershey’s ERP system. Many believed that the software systems were not functioning properly. However, this was not the case, as these systems were operating smoothly in different units of Hershey. I believe the cause was directly related to the failure to use the systems properly. Due to the rushed implementation of the system, training and education of the new system was not properly or thoroughly conducted. Employees were confused not only how to operate the system but also did not see how the different software systems fit together. With better education and training, employees would have been able to process orders much more effectively and efficiently. The knowledge we have that the SAP system, along with Siebel and Manugistics, was working properly in other regions takes away the ability to blame the software companies for this ERP system failure. The blame has to be put in the hands of the information technology managers, as they were the personnel that decided to implement this system at such a fast pace. However, business managers and executives should have raised questions about the training of employees and potential disasters this system can cause. After all, the goal of an integrated ERP system is to link the different aspects of a business and to increase the communication between employees. Although IT personnel made the implementation approach decision, executives and managers should have had a larger role in the process before changing operations drastically as their busiest season was quickly approaching. Impacts on the Hershey Organization The largest impact that the Hershey organization had to deal with was the effect on the customer relationships. In an extremely competitive and global business world, customer relationships are one of the most important aspects of having a successful business. As noted in the article, distributors were unable to receive Hershey products, which further affected their customer relationships. This lead to a loss of distribution warehouse space as well as shelf space in stores, which forced customers to choose substitutes. Conclusion Although Hershey suffered huge losses in 1999 and part of 2000, they rebounded strongly in 2000. The reputation of quality products is what I believe to be the reason for their comeback. Without Hershey’s prior strong reputation and strong customer relationships, Hershey would not have been able to recover from this ERP system failure. All companies should use this failure as a guideline when implementing new software systems. Corporations must cautiously implement their systems in a manner that allows proper employee training and production efficiency while still maintaining customer relationships.